Booking Help & How to Book Your China Tour

Booking with YAJoon Travel is simple, secure, and designed to give you peace of mind. Below is everything you need to know about the process, payment, and modifying your trip.

1. How the Booking Process Works

Step 1: Explore & Inquire

• Browse our Ready-Made China Tours or request a Tailor-Made Itinerary.
• Click “Inquire Now” on any tour page to send us a free, no-obligation request.
• Share your travel dates, group size, interests, and budget in the form.

Step 2: Get Your Personalized Quote

• Our team will review your request and respond within 24 hours with a detailed proposal.
• The proposal includes: itinerary outline, hotel options, included services, and pricing breakdown.
• We offer unlimited revisions until you’re fully satisfied with the plan.

Step 3: Confirm & Secure Your Tour

• Review the final itinerary and booking terms with your travel advisor.
• A 30% deposit is required to confirm your booking and lock in availability.
• The remaining balance is due 30 days before your departure date.

Step 4: Receive Your Pre-Departure Package

• Once your payment is confirmed, we’ll send you a full booking confirmation.
• The package includes: final itinerary, hotel details, guide contact info, packing list, and travel tips.
• We stay in touch with you right up to departure to answer any questions.

2. Accepted Payment Methods

We accept the following secure payment options:

• Credit Cards: Visa, Mastercard, American Express
• Bank Transfer (SWIFT)
• Alipay / WeChat Pay (for travelers with Chinese payment methods)

All payments are processed over SSL-encrypted connections to protect your personal and financial information.

3. How to Modify Your Booking

If you need to make changes after confirming your trip:

• Contact our support team at support@yajoontravel.com or call our 24/7 emergency line: +86 13910775995.
• Minor changes (dietary requests, room preferences, activity adjustments) made 14+ days before departure are free of charge.
• Major changes (travel dates, number of travelers, or full itinerary shifts) may incur additional fees, depending on hotel/airline cancellation policies.

4. Cancellation & Refund Policy

(Full details are available on our dedicated Refund & Cancellation Policy page.)

• 60+ days before departure: Full refund of your deposit.
• 30–59 days before departure: 50% refund of your deposit.
• 15–29 days before departure: No deposit refund.
• Less than 15 days before departure: No refund of any payments made.

We recommend purchasing travel insurance to cover unexpected cancellations.

If you have any questions at any stage, our team is here to help. Contact us anytime!